Dr Susanna Chui

Pursuing a dual career track as an educator and a researcher, Susanna has a strong passion in unleashing human potential and creating related knowledge. With over 15 years of teaching experience in higher education and seven years of prior business field experience, she aspires to craft a career in conducting leadership and social entrepreneurship research and education within the context of sustainable and responsible management. She has been teaching leadership, social entrepreneurship, sustainability and responsible management modules. Her research interests include leadership and identity, social entrepreneurship, and social impact measurement. While pursuing her academic research, her research experience also extends to examining social impact measurement, CSR, stakeholder management and human resources issues in organizational contexts. 

• People Organisations and Work Institute (POWI)
• The Centre for Enterprise and Innovation (CEI)

Academic papers and book chapters

• Gali, N., & Chui, S. L. M. Entrepreneurship and wellbeing. (2023). In Marques, J. (Ed.) The Palgrave handbook of fulfillment, wellness, and personal growth at work. Switzerland, Palgrave Macmillan.
• Eggerman, J., Dajani, R., Kumar, P., Chui, S. L. M., Qtaishat, L., El Kharouf, L., & Panter-Brick, C. (2023). Social networks, empowerment, and wellbeing among Syrian refugee and Jordanian women: Implications for development and social inclusion. Journal of World Development, 170, https://doi.org/10.1016/j.worlddev.2023.106324.
• Gali, N., & Chui, S. L. M. (2023) The Impact of Research Universities on SME Growth and Development. In Marina Dabic & Sascha Kraus (Eds). Handbook of SME entrepreneurship.
• Knoll, M., Gotz, M., Arenas, A., Barrett, S., Bollmann, G., Brooks, S., Chui, S. L. M., Marco, D. D., Ghislieri, C., Jonsson, T. S., Ottsen, C. L., Retowski, S., Silva, S., Simunic, A., Tavares, S., & van Dick, R. (2022). International differences in employee silence motives: Scale validation, prevalence, and relationships with culture characteristics across 33 countries. Journal of Organizational Behavior, 42, 619-648.
• Chui, S. L. M., & Gali, N. (2021). Managing the commercial-social paradox with different forms of organizing. In Joan Marques (Ed.), The Routledge research companion to business with a conscience.
• Chui, S. L. M., & Gali, N. (2021). Community-based responsible leadership and social value creation in the social enterprise context. In Joan Marques (Ed.), innovative leadership for boundless work environments – Strategies and tools for change. Springer.
• Chui, S. L. M. (2020). Inclusive leadership and responsible innovation: Toward a contingency perspective of leader-follower dynamics in work integration social enterprises. In Joan F. Marques (Ed.) Inclusive leadership, pp.109-118. Routledge.
• Lord, R., & Chui, S.L.M. (2018). Dual process models of self-schemas and identity: Implications for leadership and followership processes. In D. L. Ferris, R. E. Johnson, & C. Sedikides (Eds.), The self at work: Fundamental theory and research, 1st Edition. New York, N.Y.: Routledge.
• Lord, R., Gatti, P., & Chui, S.L.M. (2016). Social-cognitive, relational, and identity-based approaches to leadership. Organizational Behavior and Human Decision Processes, 136, 119-134.
• Chui, S., Hodgson, P., & Wong, A. (2015). Impacts of learning through experience: An application of service leadership in whole person development. In Shek, D., & Chung, P. (eds). Promoting service leadership qualities in university students. Singapore: Springer.

Teaching business cases and textbooks

• Chui, S. L. M., Kwong, K., Lee, A., & Suen, M. (2023). Sustainable talent development at Gray China: Deployment of corporate entrepreneurship for developing employee wellbeing.
• Kee, C. H. & Chui. S. L. M. (2020). Innovative Social Entrepreneurship Education. Hong Kong: FSES. (A publication sponsored by the Home Affairs Bureau of the Hong Kong Special Administrative Region Government.)
• Chui, S. L.M. (2018). Empowering people of differences: The challenge of finding a sustainable funding model for a social innovation program. Peter Drucker Academy, Hong Kong
• Chui, S. L.M. (2018). A soul-searching journey of Fullness Social Enterprise Society: How to create growth for a thought leadership voluntary organization? Peter Drucker Academy, Hong Kong
• Chui, S. L. M. (2013). Can Green Ladies create an ‘echo chic’ phenomenon in Hong Kong? A social enterprise business case written for the HKBU School of Business Case Centre.

Her research interests include social entrepreneurship, leadership and identity, and social impact measurement. While pursuing her academic research, her research experience also extends to examining social impact measurement, CSR, stakeholder management and human resources issues in organizational contexts. She has recently completed two social impact research projects for two non-profit organisations: Dialogue in the Dark Foundation and Teach Unlimited in Hong Kong. 

• Leadership and Entrepreneurship
• Business Ethics
• Sustainability
• Responsible Management

• PhD 2018 Leadership, Durham Business School, Durham University (UK)
• MRES 2014 Leadership, Exeter Business School, University of Exeter (UK)
• MA 2002 Mass Communication Research, Leicester University (UK)
• BA 1996 English (BA Hon), University of York (UK)

• Leadership
• Social entrepreneurship
• Sustainability
• Corporate social responsibility
• Organisational behaviour
• General management modules

• 2022 Winner of the most outstanding reviewer awarded by Emerald Publishing
• 2021 Research Achievement Award awarded by The Hang Seng University School of Business
• 2018 Best Paper Award, 2018 World Business Congress of the International Management Development Association for the conference paper ‘The missing link in understanding customer loyalty in ethical consumption: A social cognitive perspective of the prosocial motivation-loyalty link’ 

• 2021 – Present Chief Research Advisor (Award & Projects) of the Chief Happiness Officer Social Movement.
• 2011 – Present Founding member of a non-profit organization in Hong Kong called Fullness Social Enterprise Society. The NPO has driven major movements including ‘Ethical Consumption’, ‘Social Impact Measurement’, and ‘Innovation Farm’, a social entrepreneurship incubator.
• 2021 – 2022 Member of the Business Engagement Committee of the School of Business at The Hang Seng University of Hong Kong (HSU).
• 2020 – 2022 Co-chair of the Membership Working Group of the Catalyst 2030, a global movement of social change innovators, collaborating to achieve the Sustainable Development Goals.
• 2020 – 2022 Coach of a grantee team who has received an award from the Social Innovation & Entrepreneurship Fund (HK)
• 2018 – 2022 Executive Committee Member of the Centre of Innovation and Entrepreneurship at the HSU.
• 2015 – 2022 Researcher, trainer, curriculum designer of a career enhancement programme for disabled university graduates organized by the Dialogue Experience Hong Kong social enterprise.
• 2012 – 2018 Appointed by the Chief Secretary of the HKSAR Government to Social Innovation & Entrepreneurship Fund Task Force under the Commission of Poverty.
• 2006 – 2013 Leader of Stephen Ministry, headed a team of volunteers in providing pastoral care services to congregation members after intensive training on pastoral care and counseling.
• 2007 – 2011 Elected Council Member, St. Andrew’s Church, Hong Kong.

• 2023 – Present Fellow (FHEA), Advance HE, United Kingdom
• 2009 – Present Member, Academy of Management
• 2017 – Present Member, British Academy of Management
• 2015 – Present Member of the Network of Implicit Leadership Theory Scholars
• 2019 – Present Member of the European Group of Organisational Studies

• 2023 Fellow (FHEA), Advance HE, United Kingdom
• 2023 CFA Certificate in ESG Investment
• 2021 ISO 26000 Lead Auditor issued by International Standards Organization
• 2013 Social Return of Investment issued by SROI Network
• 2011 Global Reporting Certified Training issued by United Nations Global Reporting Initiative

• Workplace Happiness: A new measurement model (Completed data collection.)
• The relationship between intersectionality and entrepreneurship: a study that examines how new immigrants can leverage the entrepreneurial pathways for self-determination (Conceptual stage).
• Leadership development of volunteers of a social enterprise - We Love Reading (Completed data collection and analysis.)
• Servant leadership climate effect: Implication for leadership development moderated by team emotional competence (Completed data collection and analysis.)
• The missing link in understanding customer loyalty in ethical consumption: A social cognitive perspective of the prosocial motivation-loyalty link (Completion of paper draft)
• Constructing an ecosystem of responsible innovation: Where institutional and social entrepreneurs meet (Completion of paper draft).
• The impact of social entrepreneurship education on learners’ leadership development and entrepreneurial self-efficacy (Completion of paper draft).
• Managing the commercial-social paradox with different forms of hybrid organizing (Completion of paper draft). 

• Chui, S. L. M. (2023, November). Value-based disruptive innovation as the survival strategy during COVID crisis: A mixed methods case study of a social enterprise. ISBE 2023 Conference, Birmingham, United Kingdom.
• Chui, S. L. M., Man, T., Kwok, K. (2023, June). Workplace Happiness: A conceptual model development. 2023 World Business Ethics Forum, Hong Kong.
• Chui, S. L. M., Man, T., & Wong, E. (2022, November). The impact of social entrepreneurship education on learners’ leadership development and entrepreneurial self-efficacy. ISBE 2022 Conference, York, United Kingdom.
• Chui, S. L. M., & Gali. (2022, May). An identity crisis: Professionals who struggle with multiple identifications. 16th Organization Studies Summer Workshop on “Dialogic organizing: Affirming public engagement for hope and solidarity” Chania, Greece.
• Chui, S. L. M., & Gali. (2021, September). Managing the commercial-social paradox with different forms of hybrid organizing. 13th International Social Innovation Research Conference, Milan.
• Chui, S. L. M. (2020, December). Grand challenges research in emergence: Trends and future directions. AIB SE-Asia 2020 Regional Conference, Hong Kong.
• Chui, S. L. M. (2020, July). Constructing an ecosystem of responsible innovation: Where institutional and social entrepreneurs meet. 36th EGOS Colloquium Hamburg, Germany.
• Chui, S. L. M., & Gali, N. (2019, October). Responsible leadership within the context of social entrepreneurship. Academy of Management Specialized Conference – Responsible Leadership in Rising Economies, Slovenia.
• Chui, S. L. M., Francesco, A. M., & Zheng, Y. Y. (2018, August). The missing link in understanding customer loyalty in ethical consumption: A social cognitive perspective of the prosocial motivation-loyalty link. 2018 World Business Congress of the International Management Development Association, Hong Kong
• Knoll, M., Gotz, M., Arenas, A., Barrett, S., Bollmann, G., Brooks, S., Chui, S., Marco, D. D., Ghislieri, C., Jonsson, T. S., Ottsen, C. L., Retowski, S., Silva, S., Simunic, A., Tavares, S., & van Dick, R. (2018, September). Remaining silent in eight languages – Adapting a scale for measuring six motives for employee silence and providing preliminary evidence for psychometric properties, silence motive prevalence, and relations to potential antecedents and consequences in nine countries. 51st Congress of the German Psychological Society, Frankfurt, Germany.
• Chui, S. (2013, November). Power of the powerless in adult education. A case study of Dialogue in the Dark, Hong Kong. 2013 Social Enterprise Forum, Taipei, Taiwan.
• Chui, S. (2012, November). How do social entrepreneurs create shared value and meet the double bottom line? 2012 Social Enterprise Forum, Taipei, Taiwan.
• Chui, S., Chen, A., & Lam, S. W. (2007, May). Does language have the power to motivate in organizational communication? 7th Asia Pacific Conference of the Association of Business Communication (ABC), Hong Kong.

• 2020 – 2023 Teach Unlimited Foundation research funding - Project Title: ‘Social Impact Evaluation Research Study Design for The Dynamic Personalized Mentorship Programme’ (A pro-bono project.)
• 2019 – 2022 Social impact measurement for three projects conducted for the non-profit social enterprise Dialogue in the Dark Foundation
• 2017 - 2018 Social impact measurement for CSR projects commissioned by a major Hong Kong caterer
• 2016 Consultancy Research commissioned by the Hong Kong Jockey Club in Hong Kong - A human resources management project - Researcher
• 2011 – 2012 Consultancy Research commissioned by the MTR Corporation Ltd in Hong Kong - A ‘Corporate Social Responsibility and Stakeholder Study’ - Lead Investigator
• 2010 Consultancy Research commissioned by the Hong Kong Jockey Club in Hong Kong - A human resources management project – Researcher

• 2023 – 2026 Research Grants Council Competitive Research Funding Schemes for The Local Self-Financing Degree Sector 2023/4 (USD65,000) funding an organizational behaviour study – Project Title: ‘A multilevel model of workplace happiness’ – Co-investigator and Key Project Lead
• 2021 – 2023 United Nations Educational, Scientific and Korean National Commission Grant (USD60,000) from the 2021 Bridge Sejong Jordan Project funding a social impact research project of the We Love Reading non-profit organisation (in Jordan). – Principal Investigator
• 2020 – 2023 Hong Kong Jockey Club Funding an impact research project for Teach Unlimited Foundation (USD20,000) Project Title: ‘Social Impact Evaluation Research Study Design for The Dynamic Personalized Mentorship Programme’ (USD56,000) – Principal Investigator
• 2014 – 2015 Home Affairs Bureau (of the Hong Kong Special Administrative Region Government) Research Grant (USD26,000) ‘Social Impact Measurement: A Stakeholder Relational Approach’ - Principal Investigator

• 2020 Community-based organizing and the social enterprise sector in Hong Kong (Newspaper: AM730)
• 2020 Effective Issue Selling in Social Entrepreneurship (Newspaper: AM730)
• 2019 Inclusive Leadership (Newspaper: AM730)
• 2016 Beyond Welfare: Rethinking the elderly care in Hong Kong (Newspaper: Hong Kong Economic Journal)
• 2014 Ethical consumption and its prosocial nature (Newspaper: AM730)

orcid.org/0000-0003-0574-6787