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HE Applicants

Applying to university can be an exciting but challenging time. The Transition and Retention Officers offer the opportunity for applicants, their parents/carers to attend a Learner Support Arrangements meeting to discuss and identify relevant support.  The advice and guidance given throughout the Disabled Students’ Allowances application process can be invaluable, as the process can take several months.   The main focus of the Transition and Retention Officer role is proactive; working with applicants prior to their enrolment to enhance the transition into university for a positive start to the course. 


There are occasions when further adjustments are required, such as accommodation adaptations or care plan packages, the Transition and Retention Officers can liaise with Social Services and Occupational Therapists to assist with identifying reasonable adjustments.  


What is the LSA?

  • The LSA is a relaxed meeting where you can talk about support you have accessed previously, for example extra time for exams, and anticipated support you may require at University. The meeting does not affect any academic offer.
  • At the LSA we will discuss how your disability/medical condition/specific learning difference impacts on your studies and what your support needs might be whilst you are at University. We will advise you about the Disabled Students' Allowances and support available from the University.
  • Any information you provide will be treated confidentially and only shared with relevant staff.
  • It can be very helpful to attend an LSA even though you have not decided on your university choices, as it will help you to find out about the support available.
  • To start this process, we would encourage you to disclose your disability when you complete your application to the University.

We understand that not all students will require an LSA meeting. However, if you disclose we will be in contact with you to discuss relevant support as appropriate.


Hear about our support services directly from our students:


See more videos, including student case studies and tips from the team, on our YouTube channel.




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